Child Safety Standards

TESS TASARIM DANIŞMANLIK MEDYA İNŞAAT LİMİTED ŞİRKETİ ("we", "us"), developer of FalaBak (the "App"), is committed to providing a safe and trustworthy experience for all of our users. We have zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) on our platform. This document outlines the standards, policies and mechanisms we maintain to prevent, detect and respond to any such content or behaviour.

1. Prohibition of CSAE and CSAM

The creation, upload, sharing, solicitation, promotion, discussion or any other distribution of content that sexually exploits or endangers minors is strictly prohibited in FalaBak. This includes, but is not limited to:

• Child sexual abuse material (CSAM) in any form, including photographs, videos, illustrations, AI-generated or synthetic content.
• Grooming, sexual extortion, sextortion, or any attempt to sexually solicit a minor.
• Sexualised content depicting minors, including suggestive text, role-play, or imagery.
• Trafficking of minors, or facilitating offline contact with a minor for sexual purposes.

Any account found to be involved in such activity is permanently removed from FalaBak and reported to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and local law enforcement where required by law.

2. Minimum Age Requirement

FalaBak is intended for users aged 18 years or older. We do not knowingly collect personal data from anyone under 18. If we become aware that an account belongs to a minor, the account is terminated and any associated personal data is deleted in accordance with applicable laws.

3. In-App Reporting Mechanism

Every user of FalaBak can report abusive content or behaviour directly from within the app. Reports can be submitted through:

• The "Report" option available on user-generated content and chat messages.
• The "Contact Support" / "Help & Feedback" section inside the app settings.
• Email to our dedicated child-safety contact: [email protected].

Reports concerning suspected CSAE or CSAM are escalated to our trust & safety team immediately and reviewed on a priority basis.

4. Response to CSAM

Upon receiving a report or detecting CSAM, FalaBak will:

• Remove the offending content from the platform without delay.
• Permanently suspend the account(s) responsible and preserve relevant evidence.
• Report the incident to NCMEC (via the CyberTipline) and, where applicable, to local law enforcement agencies.
• Cooperate with legal and regulatory authorities in any subsequent investigation.

5. Child Safety Point of Contact

Law-enforcement agencies, NGOs and users may contact our dedicated child safety representative at:

6. Compliance with Applicable Laws

FalaBak complies with all applicable child-safety laws and regulations in the jurisdictions where the App is made available, including but not limited to:

• Google Play's Child Safety Standards policy and Developer Program Policies.
• Apple App Store Review Guidelines relating to user-generated content and minors.
• 18 U.S.C. § 2258A reporting obligations to NCMEC (for applicable providers).
• The EU Regulation on preventing and combating child sexual abuse, the UK Online Safety Act, and the Turkish Law No. 5651 on online content.

7. Ongoing Review

These standards are reviewed at least once every 12 months, or whenever a material change is made to the App, to ensure they remain effective, accurate and in line with the latest regulatory requirements.